Support
Write to support@calfboss.com. Tell us your iPhone model and what happened.
Getting a good count
- Hold the phone flat at belly-button height, screen facing you.
- Put your other hand on a wall for balance.
- Rise all the way up, lower your heels all the way down, and keep a steady pace.
- Go until another full rep isn't possible. Burning is normal; heel or Achilles pain means stop.
- If the app shows “Hold the phone flat”, bring the phone back to where it was at the countdown.
- If a count is wrong, tap the set on Today and change the reps.
A count that is often wrong? Use Settings › Report a counting problem. Turning on “Include motion data from this set” helps us tune the counter.
Restore a purchase
On the subscription screen, tap Restore purchases. Inside the app, use Settings › Subscription › Restore purchases. Use the same Apple Account you bought with.
Cancel or change your plan
In the app: Settings › Subscription › Manage subscription. Or on your iPhone: Settings › [your name] › Subscriptions › CalfBoss. Cancel at least 24 hours before the period ends to avoid the next charge. For refunds, go to reportaproblem.apple.com.
Export your sets
Settings › Export data creates a CSV file with every set: date, time, time zone, reps, weight, unit, source, exercise and whether you edited it. Save it to Files or send it anywhere from the share sheet.
Delete your data
Settings › Delete all data removes every set, reminder and setting from your iPhone, and onboarding starts again. It does not cancel your subscription.
Reminders don't arrive
Check that notifications for CalfBoss are on in iPhone Settings › Notifications › CalfBoss, and that a Focus mode isn't silencing them. The app shows “Notifications are off” on Today when it can't reach you.
“Rep counting isn't available”
This iPhone isn't sharing motion data, often because of Screen Time restrictions. You can still log sets by hand.